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Delivery Information

Standard delivery:

Postal prices are calculated when items are added to the basket. We use Czech Post standard delivery. If you have a special delivery request, please contact us at: info@nataliegraydesign.com

Customs on overseas items

If you receive a customs charge for your order, it is your responsibility to pay those charges.

More information can be found on Czech Post’s website:

https://www.ceskaposta.cz/en/sluzby/baliky/cr

*Delivery times are estimated according to Czech Post and are valid from the time your order is dispatched not from the time you make an order. You will be notified by email when your order has been sent and is on its way to you.

Local pick up in Prague:

You are welcome to pick up your order for free at the studio, there is an option when you are in the checkout. If you select this option I will then contact you to arrange a pick up time. Studio address and contact:

Natalie Gray Design, First floor, Petrohradska 216/3, Vrsovice 101 00, Praha 10 tel: 777217837

If you have any questions, please get in touch, we are happy to help:  info@nataliegraydesign.com